1
Permitted use
Use the website for lawful personal, family, supporter or community purposes and do not attempt unauthorised access or introduce harmful material.
Terms & conditions
Clear terms for using our website and services.
These terms explain the basis on which people use the website, book activities, make payments, donate or purchase products from Unique Abilities SEND Group.
View all policies
Please read before proceeding
Separate information on a booking, product or payment page also forms part of the relevant arrangement.
Use the site lawfully
Check details before paying
Children remain supervised
Policies work together
Website use
Using information responsibly.
By using the website, visitors agree not to misuse it or interfere with its operation. Information is provided in good faith and may be updated.
2
Information and availability
The charity aims to keep information accurate but activities, prices, availability, partners and website content may change.
3
External services
Bookwhen, payment providers, social media and other linked services have their own terms and privacy information.
4
Intellectual property
Website wording, branding, original graphics and other charity content must not be copied or reused commercially without permission, except where law allows.
Activities and bookings
Check every listing carefully.
The person making a booking is responsible for checking the published details and supplying accurate information.
1
Booking confirmation
A place is not confirmed until the booking process is completed and the relevant confirmation is received.
2
Attendance and supervision
Parents and carers remain responsible for children in accordance with the activity listing. Families must follow reasonable safety, venue and conduct instructions.
3
Needs and accessibility
Contact the team before attendance where information would help the charity understand accessibility, medical, dietary or support requirements.
4
Changes and refunds
Activity bookings are subject to the Refunds & Cancellations Policy. The charity may make reasonable changes for safety, staffing, venue or circumstances outside its control.
Responsibility and changes
Reasonable care on both sides.
The charity takes reasonable care when providing information and organising activities, but cannot guarantee uninterrupted website access or that every activity will be suitable for every individual.
These terms may be updated when services, technology or legal requirements change. The version displayed when a booking or purchase is made should be read with the specific listing.
Ask about these terms1
Accurate information
Users must provide accurate information and update the charity if important details change.
2
Behaviour and safety
The charity may refuse or end participation where necessary to protect safety, welfare, property or the inclusive experience of others.
3
Liability
The charity does not seek to exclude liability for death or personal injury caused by negligence, fraud, or any matter that cannot lawfully be excluded.
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Governing law
These terms are governed by the law of England and Wales, subject to any mandatory consumer rights that apply.
Questions before booking or buying?
Contact the team before completing the transaction so the relevant information can be clarified.